Deciphering Digital back again, decoding the complexities of customer experience!
🤓 In this episode, we distill the art of removing customer journey friction with brand experience strategist Tish Gance.
💡True to our approachable yet authoritative brand voice, we tackle the big question: how can businesses slay the suck?
🗡️ Buckle up for plain-speak wisdom on how understanding psychographics drives resonance, while service and equipment builds loyalty.
⚙️Packing decades of C-suite marketing perspectives, Tish breaks down critical concepts like journey mapping to identify pain points.
🗺️ With clear-cut guidance and zero fluff, we spotlight actionable solutions focused on customer outcomes over features.
💰 In this episode filled with practical and actionable advise, you’ll grasp exactly how research, mapping and simplifying CX builds raving fans. From website design to targeted content placement, we help confidently elevate marketing ROI.
🆘 We wrap with an inside look at Tiffany’s epic brand blunder alienating customers. It’s an unforgettable example of how vital it is to incorporate existing audiences. Let Tish save you from a #marketingfail!
👍If you made it this far, be sure to hit that subscribe button and join us as we decode slaying the customer experience suck, made crystal clear!
